Time to decide after purchasing.

Request a full refund within 14 calendar days of successful payment for a website one-time purchase. No reason is required. The refund period starts at purchase; the Pro trial starts when you actively begin it. They are separate. Applicable statutory withdrawal, refund, and product-defect rights remain available after this period.

Email support with your purchase email and order reference. For Paddle orders, you may also use the support link in your receipt or Paddle buyer support. After checking the order, we work with the payment provider to process the refund, normally to the original payment method. Arrival time depends on the payment provider and bank. Do not send identity documents, full card numbers, passwords, API keys, or private manuscripts.

Paddle buyer support

The corresponding Pro entitlement is revoked after a refund. Basic editing, saving, undo, recovery, and access to your writing remain available. Existing collaboration results remain viewable and actionable. A software refund does not include usage charged separately by your AI provider.

This policy covers website one-time purchases. For payments through Paddle, Paddle acts as the authorized reseller and merchant of record, and its checkout and refund terms also apply. Our 14-day policy is an additional commitment and does not limit statutory consumer rights. Apple handles Mac App Store refunds under its process.

Wang Yuan (王远), an individual developer based in Guilin, Guangxi, China.

Paddle refund terms · Paddle buyer terms